Here at Hawkins, Michael works on an appointment based system. He knows how long it takes to give some of the best haircuts and beard trims in town, at the highest quality. By knowing this and taking appointments, he is able to maximize the number of people he is able to see in a day. This makes it more efficient for everyone. Who wants to sit on a waiting bench in a barber shop for 2 hours wondering when its going to be “their turn”? That being said, we do have the occasional spot throughout the day where there will not be an appointment booked, in which we are more than happy to accommodate a walk-in customer, provided that the barber has the entire amount of time to do the requested service before his next scheduled guest arrives. These walk-in services will not be shortened or rushed in order to “squeeze you in”. We know everyone thinks their hair only takes 5 minutes to cut, but part of what makes us “Second to None”, is our attention to detail and our refusal to cut corners when it comes to a great quality service. Thanks for your understanding. Best bet if you want to get an appointment same day, is book in advanced!