To ensure that our stylists have sufficient time to complete your service, we ask that you arrive 10 minutes prior your appointment to allow time to fill out any required forms and change into a chemical service robe if required. If you are running late, please let us know. We do make every attempt to accommodate our guests, however arriving more than 15 minutes late will result in your stylist not having sufficient time to compete your service and possibly the need to reschedule to another date.